Refund policy

Returns & Refunds

We want you to be happy with your Bri Collects purchase. Returns may be requested within 14 days of delivery.

To be eligible for a return, the item must be in the same condition in which it was received and returned in its original packaging, when applicable.

Trading Cards & Collectibles

Please review all product photos and descriptions carefully before purchasing. For individual cards, the card pictured is the exact card you will receive unless otherwise stated. Card condition is based on our assessment and photographs.

Sealed Products

Sealed trading card products must remain unopened and in their original factory-sealed condition to be eligible for a return. Open or altered sealed products cannot be returned.

Damaged or Incorrect Orders

Please contact us promptly if your order arrives damaged or you receive the wrong item so we can evaluate the issue and make it right. 

Return shipping costs are the responsibility of the buyer unless the item arrived damaged or an incorrect item was sent. Original shipping charges are non-refundable unless the return resulted from our error.

Approved refunds will be issued to the original payment method within 10 days after the returned item has been received and inspected.

To request a return, please contact Bri Collects through the contact information provided on our website before sending an item back.